Denied Boarding Claim Dismissed by Court

Denied Boarding Claim Dismissed by Court

The Ontario Superior Court of Justice recently dismissed an action brought by a passenger against a carrier for damages arising out of a denial of boarding due to insufficient travel documentation. In doing so, Court upheld the proposition that it is the passenger’s responsibility to ensure that he has the required travel documents and that air carriers are not liable for denying boarding when these documents are not presented at the time of boarding.
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